KNOWN ISSUES:
Uploading photos
It seems some people cannot upload photos. We know this is an issue with some mobile devices but should work fine on computers. We are checking on what could be causing this.
*** Mar 20 5:43 pm Photo upload problems confirmed. Looks like it’s happening with about 10% of the browsers. We are really sorry – it works on all our machines here and we checked all the browsers we could. Right now we can re-produce on Win 8 IE 10. Update coming shortly.
***** Mar 20 7:15 pm Temporary update – if photo submit doesn’t work for you skip this step. Once the item is created click “EDIT” and go to Edit pictures where you can add photos. We should fix the main form by tomorrow.
********* Mar 20 9:10 pm: Not confirmed yet, but looks like we sorted it out. Now it should work with all modern browsers. If you are on Win XP with IE7 it probably may not work (please use edit pictures method) but other than that should be good.
Cant use the bump section
Bumpz are there. We agree that it’s not obvious how to use them – we will fix that really soon.
To bump go to My Account -> My Listings and click the green “bump” icon to the right of the item listing.
***Mar 20 10:20 am: design updated to make it easier to see
****** Mar 20 9:10 pm: we still receive complains but looks like it’s a cache issue and refresh helps
Adding a listing – Categories empty
“can’t put an add on. keeps asking me to choose a category”
“can’t see any catagories to list an item”
*** Mar 20 8:27pm Still cannot reproduce. If it happens to you please (!) send us a screenshot and details of your browser. Try to refresh the page.
****** Mar 20: 9:10 pm: Not confirmed yet, but looks like we sorted it out. If it happens to you please let us know.
Messages
There is a problem with archiving messages
Chat
Chat will be updated to the new version and be back to normal early next week
Guests
This section was removed as we didn’t see requests to keep it when we did research a year ago. However if you vote to have it back we will add it.
Friends:
Friends section has been renamed Recommendations (My Account -> Recommendations). We have also changed the way it works a bit. Friends that you had added in swapz 3 are still there but now, to add someone (recommend) you need to swap with them. This way we’ll all be able to get more out of it, which is something we are going to implement later this month. For example – if we are sure that User A and User B are trusted users and they both recommend user C we can say that user C is also trusted too.
What’s new search
This will be back on the homepage in a couple of days.
*** Mar 20 4:00 pm – What’s new is on the home page. It’s a draft version but it works, it will be updated tomorrow again.
Mobile access
The new site has a few mobile specific issues. The biggest one is uploading a photo to a listing. We will fix this ASAP. Later on this month we are going to release a mobile friendly version.
Facebook connect
Broken. We have been moving all of our servers and due to our new IP addresses FB connect has stopped working. This should be fixed by Wednesday.
*** Mar 20 12:50 pm – Facebook connect fixed.
Remember Me
We have had a few complains that the Remember Me function doesn’t work. This was probably caused by our DNS update (when you saw an IP address instead of swapz.co.uk in the address bar). This should be fine now.
*** Mar 20 sometime in the morning – Checked again – works fine. No issues. If you still have a problem please let us know (!)